Digital View offers digital surveys for hotel visitors to give feedback
Paul Milligan, September 16, 2010
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Digital View has released the VideoFlyer-Survey touch screen system, to help hotel guests give feedback in an easy and modern application. The system also presents the opportunity to mix promotional content into the survey and give managers the feedback data they need to maintain customer satisfaction, loyalty and brand awareness.
For the service providers the system produces a standardised data-log that can be analysed and reported on using Digital View’s software or imported into other analysis programs using the CSV format. This allows companies to use existing software or to build a custom system to meet their needs. Data can be collected manually using a USB memory stick or automatically for network versions that communicate back to a central server.
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