AV distributor RGB Communications in 18th birthday celebrations
Paul Milligan, September 28, 2009
Be the first to comment on this article
RGB Communications, the Berkshire-based technical trade distributor of AV systems is celebrating their 18th birthday. Gordon Innocent began the company in the autumn of 1991, by distributing Extron interfacing products from the utility room of his home, and has since grown to represent 23 different products.
Gordon Innocent, chairman, said, ‘I am very proud that our ethos has remained the same and that our brand name is synonymous with quality friendly technical advice and support, and long may that continue. Our 18 years experience and representing worldwide quality brands has earned us a reputation as “the distributor” that dealers and manufacturers can rely on to deliver what they promise. We have maintained our policy to strictly supply trade only, ensuring our customers can draw on our expertise, even at their customer’s site, confident in the knowledge that we never attempt to compete against them.’
Originally, RGB began distributing Extron interfacing products, from the utility room of Gordon’s home and has since grown to represent 23 products. The stock, which used to lie on shelves in the corridor between the bedrooms in Gordon’s home, now fills two warehouses.
Gordon concludes, ‘I’d like to personally thank our manufacturers, customers and of course our staff at RGB who have supported us during good and challenging times. We have experienced and survived two difficult recessions, but because of everyone’s hard work and commitment, we can look forward to a successful and promising future.’
18 years of RGB:
1991 RGB Communications became the first niche technical distributor
1994 Introduced dealer training program
1996 Became a founder member of CEDIA UK
1998 Developed diagrammatic quotations
2002 Launched the first mobile demonstration & training vehicle ‘RiGsBy’
2002 Won AV Distributor of the Year Award
2003 Introduced proactive customer feedback requests
2004 Developed ‘Added Value’ Sales training course with Paradigm
2004 Won AV Distributor of the Year Award
2004 Caroline Britt becomes Managing Director
2005 Introduced our Part Exchange scheme
2006 Introduced our 90 day no quibble advance replacements
2007 Won AV Distributor of the Year Award
2008 revised our part exchange scheme
2008 Introduced distribution-partners.net
2009 Introduced ‘Credit Crunch Corner’
2009 became a founder member of the Visualiser Forum
Loading ...
